What to Do When Your Insurance Denies a Claim

In this video, Satra Taylor explains what to do when a health insurance company denies a medical claim and how the appeals process works. Viewers learn how to read an Explanation of Benefits (EOB), request detailed denial reasons, and use federal protections to challenge unfair insurance decisions.

The video is part of AFT’s Fight for Affordability series, which provides practical tools to help working people navigate medical bills and insurance barriers.